Privacy Policy

This Privacy Policy describes how New York Hints (“we”, “our”, or “the Company”) collects, uses, and protects personal data of users (“you”) when accessing and using the Moodle-based learning platform (“the Platform”).

1. Introduction

This Privacy Policy describes how New York Hints (“we”, “our”, or “the Company”) collects, uses, and protects personal data of users (“you”) when accessing and using the Moodle-based learning platform (“the Platform”).

We are committed to protecting your personal data and ensuring transparency regarding how your information is handled, in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Data Controller

The Data Controller responsible for your personal data is:

New York Hints
Athens, Greece
info@newyorkhints.com

3. Personal Data We Collect

When you register and use the Platform, we collect the following personal data:

3.1 Registration Data
  • Full Name
  • Email Address
  • Country
3.2 Platform Usage Data

During your use of the Platform, the following data may be generated:

  • Course enrollments
  • Course completion status
  • Grades and assessment results
  • Badges and certificates awarded
  • Points and leaderboard ranking
  • Activity logs (e.g., login timestamps, course interactions)

4. Lawful Basis for Processing

Your personal data is processed based on:

  • Consent (Article 6(1)(a) GDPR): when you voluntarily register on the Platform
  • Performance of a service (Article 6(1)(b) GDPR): to provide access to the learning services

You may withdraw your consent at any time.

5. Registration and Consent

  • Registration on the Platform is voluntary and free of charge
  • By registering, you provide your explicit consent to the processing of your personal data
  • Email verification is required to activate your account
  • Upon first login, you are required to review and accept:
    • this Privacy Policy
    • the Cookies Policy

6. Purpose of Data Processing

Your data is processed for the following purposes:

  • Creation and management of your user account
  • Provision of access to courses and learning materials
  • Monitoring learning progress and performance
  • Issuance of certificates and badges
  • Operation of gamification features (points, leaderboards)
  • Communication related to your account or platform updates
  • Compliance with legal obligations

7. Data Retention

Your personal data is retained:

  • For as long as your account remains active
  • Or until you request deletion
  • Or as required by applicable legal obligations

8. User Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing

The Platform provides:

  • Data export functionality
  • Account deletion functionality

Requests can also be submitted via: [email]

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure authentication mechanisms
  • Access control policies
  • Encryption where applicable
  • Activity logging and monitoring

10. Data Sharing

Your data is not sold or shared with third parties, except:

  • When required by law
  • When necessary for the operation of the Platform (e.g., hosting providers under contractual safeguards)

11. Cookies

The Platform uses cookies to ensure proper functionality and improve user experience.

You will be asked to review and accept the Cookies Policy upon your first login.

12. Children’s Data

Registration is not permitted for individuals under the age of 15 without verifiable parental or guardian consent.

If we become aware that such data has been collected without appropriate consent, it will be deleted promptly.

13. Data Transfers

Where applicable, personal data may be processed within the European Economic Area (EEA). Any transfers outside the EEA will be conducted in compliance with GDPR safeguards.

14. Changes to this Policy

We reserve the right to update this Privacy Policy. Any changes will be communicated through the Platform.

15. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

info@newyorkhints.com

I agree to the Privacy Policy.
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